Zendesk Inc., announced a five-year strategic collaboration agreement with Amazon Web Services (AWS) to help businesses deliver personalized customer experiences (CX) at scale, with...
Organizations that operate with large deskless workforces are suffering from a communications breakdown. Quite simply, they are in need of more robust and customized...
Cognigy announced it has been named a “Leader” in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms for its platform Cognigy.AI The evaluation...
Successful companies recognize benefits that used to be “nice-to-haves” are now “must-haves” to keep employees and retain great talent. Research from job search engine...
MetTel, a digital transformation and communications leader, will work with Talkdesk Inc, a global cloud contact center leader, to offer an intelligent, automated solution...
Kore.ai, a conversational AI platform and solutions provider, has been named a “Leader” in the Gartner 2023 Magic Quadrant for Enterprise Conversational AI Platforms....
Auvik, a provider of cloud-based network management software, announced four new appointments to the executive leadership team amid an accelerated growth phase for the...
GoTo, the company making IT management, support, and business communication easy with flagship products GoTo Resolve, Rescue, and GoTo Connect, announced the winners of...