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EX & CX

Leostream Announces Support for AWS WorkSpaces Core

Martin Vilaboy -
Leostream, a provider of enterprise-grade remote access solutions, today announced that users of the Leostream Platform can deploy secure, scalable, global VDI infrastructures on...

TTEC Digital Announces Strategic CX Partnership with Google Cloud

Bruce Christian -
TTEC Holdings Inc., a customer experience (CX) technology and services innovator for end-to-end digital solutions, will expand its partnership with Google Cloud to allow...

Infobip Reveals Five Trends in CX, Omnichannel Communications

Bruce Christian -
Global cloud communications platform Infobip reveals its top five trends for customer experience (CX) and omnichannel communications for 2023. According to global market research firm Forrester,...

CallTower Adds App for Zoom

Martin Vilaboy -
CallTower delivers a unified, simplified, high-quality CallTower app for Zoom (BYOC) experience CallTower adds BYOC through the CallTower App for Zoom, a cloud-based enterprise voice solution,...

What Teams Are Doing on Teams

Martin Vilaboy -
The rewards and risks of collaboration solution user behavior At least in some ways, Microsoft Teams, along with many other cloud-delivered unified communications and...

Medallia, Eagle Hill Provide Services to Improve EX, CX

Bruce Christian -
Medallia and Eagle Hill Consulting have partnered to provide customers with leading-edge employee and customer experiences services. The partnership couples Eagle Hill's human-centered design services with...

Amplix Acquires Net7

Martin Vilaboy -
Amplix, a portfolio company of Gemspring Capital and a provider of technology advisory services and software, announced today that it has acquired Net7 Solutions,...
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