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GoTo Customer Engagement Launched for Unified Home Customer Conversations

GoTo, a company making IT management, support and business communication easier with GoTo Resolve, GoTo Connect, and Rescue, launched GoTo Customer Engagement. The new...

Bigtincan Named Leader for Sales Enablement Platform

Bigtincan, a frontrunner in sales enablement automation, was named a "leader" in the Aragon Research Globe for Sales Enablement Platforms, 2023. The report highlights...

NETSCOUT Reveals 75% of Enterprises Plan Use of UC, Collaboration Platforms

NETSCOUT SYSTEMS INC., a provider of cybersecurity, service assurance, and business analytics solutions, released research highlighting the importance of unified communication and collaboration (UC&C)...

Nexthink Wins Company of the Year Award for Improving DEX

Based on its recent research and vendor assessments in the global digital employee experience platform market, Frost & Sullivan recognizes Nexthink with the 2022...

Global CCaaS Market Continues to Grow

The global contact center as a service (CCaaS) market is anticipated to reach a valuation of $15.1 billion by 2028, registering a compound annual...

WorkWave’s Communication Center Improves CX

WorkWave, a provider of SaaS software solutions, launched its Communication Center earlier this month during its annual Beyond Service User Conference in Orlando, Fla. Communication...

Leostream Announces Support for AWS WorkSpaces Core

Leostream, a provider of enterprise-grade remote access solutions, today announced that users of the Leostream Platform can deploy secure, scalable, global VDI infrastructures on...

TTEC Digital Announces Strategic CX Partnership with Google Cloud

TTEC Holdings Inc., a customer experience (CX) technology and services innovator for end-to-end digital solutions, will expand its partnership with Google Cloud to allow...

Latest Articles

GoTo Customer Engagement Launched for Unified Home Customer Conversations

GoTo, a company making IT management, support and business communication easier with GoTo Resolve, GoTo Connect, and Rescue, launched GoTo Customer Engagement. The new...

Bigtincan Named Leader for Sales Enablement Platform

Bigtincan, a frontrunner in sales enablement automation, was named a "leader" in the Aragon Research Globe for Sales Enablement Platforms, 2023. The report highlights...

NETSCOUT Reveals 75% of Enterprises Plan Use of UC, Collaboration Platforms

NETSCOUT SYSTEMS INC., a provider of cybersecurity, service assurance, and business analytics solutions, released research highlighting the importance of unified communication and collaboration (UC&C)...

Nexthink Wins Company of the Year Award for Improving DEX

Based on its recent research and vendor assessments in the global digital employee experience platform market, Frost & Sullivan recognizes Nexthink with the 2022...

Global CCaaS Market Continues to Grow

The global contact center as a service (CCaaS) market is anticipated to reach a valuation of $15.1 billion by 2028, registering a compound annual...