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EX & CX

GoTo Customer Engagement Launched for Unified Home Customer Conversations

Bruce Christian - 0
GoTo, a company making IT management, support and business communication easier with GoTo Resolve, GoTo Connect, and Rescue, launched GoTo Customer Engagement. The new...
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EX & CX

Bigtincan Named Leader for Sales Enablement Platform

Bruce Christian - 0
Bigtincan, a frontrunner in sales enablement automation, was named a "leader" in the Aragon Research Globe for Sales Enablement Platforms, 2023. The report highlights...
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EX & CX

NETSCOUT Reveals 75% of Enterprises Plan Use of UC, Collaboration Platforms

Bruce Christian - 0
NETSCOUT SYSTEMS INC., a provider of cybersecurity, service assurance, and business analytics solutions, released research highlighting the importance of unified communication and collaboration (UC&C)...
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EX & CX

Nexthink Wins Company of the Year Award for Improving DEX

Bruce Christian - 0
Based on its recent research and vendor assessments in the global digital employee experience platform market, Frost & Sullivan recognizes Nexthink with the 2022...
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EX & CX

Global CCaaS Market Continues to Grow

Bruce Christian - 0
The global contact center as a service (CCaaS) market is anticipated to reach a valuation of $15.1 billion by 2028, registering a compound annual...
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EX & CX

WorkWave’s Communication Center Improves CX

Bruce Christian - 0
WorkWave, a provider of SaaS software solutions, launched its Communication Center earlier this month during its annual Beyond Service User Conference in Orlando, Fla. Communication...
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EX & CX

Leostream Announces Support for AWS WorkSpaces Core

Martin Vilaboy - 0
Leostream, a provider of enterprise-grade remote access solutions, today announced that users of the Leostream Platform can deploy secure, scalable, global VDI infrastructures on...
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EX & CX

TTEC Digital Announces Strategic CX Partnership with Google Cloud

Bruce Christian - 0
TTEC Holdings Inc., a customer experience (CX) technology and services innovator for end-to-end digital solutions, will expand its partnership with Google Cloud to allow...
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Latest Articles

EX & CX

GoTo Customer Engagement Launched for Unified Home Customer Conversations

Bruce Christian - 0
GoTo, a company making IT management, support and business communication easier with GoTo Resolve, GoTo Connect, and Rescue, launched GoTo Customer Engagement. The new...
Read more
EX & CX

Bigtincan Named Leader for Sales Enablement Platform

Bruce Christian - 0
Bigtincan, a frontrunner in sales enablement automation, was named a "leader" in the Aragon Research Globe for Sales Enablement Platforms, 2023. The report highlights...
Read more
EX & CX

NETSCOUT Reveals 75% of Enterprises Plan Use of UC, Collaboration Platforms

Bruce Christian - 0
NETSCOUT SYSTEMS INC., a provider of cybersecurity, service assurance, and business analytics solutions, released research highlighting the importance of unified communication and collaboration (UC&C)...
Read more
EX & CX

Nexthink Wins Company of the Year Award for Improving DEX

Bruce Christian - 0
Based on its recent research and vendor assessments in the global digital employee experience platform market, Frost & Sullivan recognizes Nexthink with the 2022...
Read more
EX & CX

Global CCaaS Market Continues to Grow

Bruce Christian - 0
The global contact center as a service (CCaaS) market is anticipated to reach a valuation of $15.1 billion by 2028, registering a compound annual...
Read more
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