Talkdesk Inc., a global cloud contact center leader for enterprises, announced its Talkdesk CX Cloud has achieved Federal Risk and Authorization Management Program (FedRAMP)...
Slingshot, a digital workplace from software company Infragistics, has released the first part of its two-part 2023 Digital Work Trends Report, which explores the...
Underscoring a commitment to its partners, IT solution and managed service provider (MSP) Logicalis US earned renewal of the Cisco Advanced CX Specialization certification....
Cyara, an AI-led customer experience (CX) transformation platform provider, appointed Rishi Rana as president. Rana will lead the company’s go-to-market and product strategies.
Rana also...
Fusion Connect, a managed communication service provider (MCSP) and Microsoft Cloud Solution Provider (CSP) has launched CCaaS Professional, a contact center as a service...
Lightbend, a provider of cloud-native microservices frameworks, announces today a developer experience (DX) for Kalix, a platform as a service (PaaS) offering that delivers...
AS the financial services industry modernizes its IT infrastructure, community banks and credit unions face a balancing act. They must adopt technology solutions that...
GoTo, a company making IT management, support, and business communication easy with its flagship products GoTo Resolve, Rescue and GoTo Connect, announces nearly 40...