The digital transformation continues, and Tanium evolves with it, adding features to its Tanium Digital Employee Experience (DEX), a module to the company’s XEM Core, and an upgraded platform designed to enhance speeds, especially important to the hybrid workforce.
Tanium built the products, features, and updates to extend its core capabilities. The features enhance Tanium’s performance and ease of use while addressing a range of problems with which organizations struggle such as digital assets central to workflow, communications and point of collaboration.
The features:
- Tanium DEX – Employees’ digital experience is more important than ever. Workforces have become hybrid, and their digital experiences drive workflows, communication channels and points of collaboration. Yet many organizations still lack the tools they need to monitor, manage, and improve these experiences at scale. Tanium DEX solves this problem. It gives you real-time visibility, scalable control, and a data-driven understanding of how to improve your employees’ digital experiences. Tanium DEX allows you to find and fix common digital experience issues, measure and improve how your employees feel about their digital experiences, and reduce helpdesk calls by resolving issues before they impact productivity or create downtime. Tanium DEX now includes two new major features:
- Custom Automated Self-Healing – To remediate common issues out of the box. Now, you can expand this library with your own customized automated self-healing routines. It is designed to drive the most value for organizations with an internal line of unique business applications and environmental issues.
- User Sentiment Score and Reporting – Tanium DEX was built to increase employees’ engagement, productivity and efficiency by improving their digital experiences. Now, you can measure how those experiences are delivered and whether your employees are satisfied with them.
- New module: Tanium Investigate – A single solution that creates faster and more accurate incident investigations, pivots seamlessly to incident remediation and improves the mean time to repair. It does so by:
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- Collecting all relevant IT Ops and Security data needed for an investigation
- Providing historical and real-time endpoint data to enrich the investigation
- Rendering this data in a way that yields insights and actionable next steps
- Providing a shared workspace where users can collaborate, share investigation data, analyze and derive insights, and agree on causality and how to remediate
- Integrating with ServiceNow to guide helpdesk users into the investigation
- Pivoting seamlessly to remote, scalable, real-time remediation actions
- Demonstrating business value through metrics like MTTR and ticket prevention
- Tanium Platform upgrade – The entire Tanium platform has been upgraded to deliver more data at higher speeds with a more intuitive user interface that includes a quick search bar.
DEX, Investigate and updated platform fold into Tanium’s Converged Endpoint Management (XEM) solution. They extend their capabilities and performance and give you a single, unified solution for all your endpoint’s data and workflows.
With these upgrades you can monitor and manage more elements of your evolving digital infrastructure and experiences — and do so faster and more efficiently at any scale and in real-time.
Reach out for a personalized demo at https://www.tanium.com/
