Zoom Intros Zoom Workplace with AI-Powered Collaboration

Zoom rolled out the Zoom Workplace, an AI-powered collaboration platform with new features to help users reimagine teamwork, facilitate connections and improve productivity from within the Zoom experience. The launch comes weeks after Zoom announced plans to provide customers with a reimagined platform to “power modern teamwork.”

“Zoom Workplace delivers an AI-powered experience that fuels productivity and collaboration to help teams make the most of their time,” said Smita Hashim, chief product officer, Zoom. “Modern workforces need AI deployed seamlessly across their workflows in a cost-efficient way. Zoom AI Companion, available at no additional cost, helps make connecting with colleagues and customers easier, and helps to get work done more efficiently so they are free to tackle meaningful projects that drive business impact.”

Available today, Zoom Workplace delivers new enhancements and capabilities to help businesses streamline communications, increase employee engagement, optimize in-person time and improve productivity.

  • Zoom Workplace meeting details – Making it easier to prepare before a meeting with assets and continuous meeting chat in one place.
  • Streamlined workflows and customization.
  • New Meetings tab experience to provide information and assets needed for meetings in a single place.
  • Calendar tab, for users connected to Zoom calendar or a third-party calendar service, to improve collaboration before and after meetings.
  • Meeting assets, AI Companion summaries, recordings and continuous meeting chats, all accessible from the meeting event.
  • Color themes or Zoom dark or light modes.
  • Multi-speaker view.
  • New multi-speaker view in Zoom Meetings.
  • Refreshed look with new features to boost collaboration.
  • Multi-speaker view that automatically adapts the video layout to feature participants who are actively speaking.
  • Document collaboration, for selecting third-party documents, streamlining access permissions and in-meeting co-editing.
  • Portrait lighting, using built-in AI to illuminate users’ faces in poor lighting.
  • Dynamic reactions to allow users to show enhanced emojis to express themselves without having to unmute to share how they feel.
  • Personalized audio isolation to help users’ voices sound clearer during meetings while suppressing background noise.
  • Team Chat split view.

Within Zoom Workplace, Zoom Team Chat helps teams stay even more connected, collaborative and asynchronously productive. Zoom AI Companion provides multi-language support in 38 languages, for summarizing chats to help users get caught up after being away from their computers and for helping users compose new messages.

To help users stay organized, Team Chat tabs help users keep chat-related assets, live links, whiteboards and other resources in a single view, helping foster collaboration with a split-screen view that allows users to collaborate on the assets and chat at the same time.

AI Companion capabilities such as thread summary and sentence completion allow users to catch up easily on long threads and quickly write messages, respectively. The new quick schedule capability detects the intent for a meeting within a chat, prompting the user to schedule a meeting, and auto-filling meeting details specified from the chat message for easy collaboration.

Team Chat users can easily find important messages with new enhancements to the left sidebar, such as a filter that enables users to narrow down the chat view by unread messages, mentions and more, as well as additional sorting options for folders to help users stay organized.

Also new with Zoom Workplace, continuous meeting chat will automatically share a meeting recap in Team Chat after the meeting that includes assets such as the recording, AI Companion meeting summary, links, files and Zoom whiteboards and notes shared in the meeting.

Other new Team Chat features include markdown support for rich text formatting, support for up to 250,000 members in a channel and Team Chat compatibility with airline Wi-Fi, enabled upon request.