ConnectWise, Microsoft Integration Expands SMB Cybersecurity Protection

ConnectWise, a software company that is dedicated to the success of MSPs, announced new integrations with Microsoft Defender for Business.

Specifically, this software will be combined with ConnectWise PSA and RMM. These integrations will allow MSPs to streamline solutions’ operations through the ConnectWise Asio platform, an IT service provider platform that offers flexibility and security built with AI, hyperautomation and ML capabilities. Microsoft Defender for Business extends enterprise-grade, endpoint security to SMBs, and is available either as part of Microsoft 365 Business Premium or as a standalone solution.

The new integration allows MSPs to deliver cybersecurity services to SMB clients through a seamlessly integrated ecosystem. It also streamlines the process for MSPs to deliver security services, at scale, to SMB customers. The integration of Microsoft Defender for Business into ConnectWise RMM and PSA offers several benefits:

  • Automated critical workflows.
  • Data sync.
  • Ease of Deployment.
  • Single Pane of Glass.

The PSA and RMM integrations build on the previously announced ConnectWise managed detection and response (MDR) integration, with Defender for Business, which provides 24×7 support from an MSP-focused dedicated security operations center (SOC) and automated threat detection. The combination of Microsoft’s threat intelligence with ConnectWise Cyber Research Unit (CRU), which focuses on MSPs and SMBs, ensures enhanced protection and makes this integration unique.

By eliminating friction and centralizing security management within Asio, ConnectWise empowers partners to deliver service to SMBs while navigating the ever-evolving threat landscape. The integrations of Microsoft Defender for Business, which now include ConnectWise Asio, RMM and PSA, enable MSPs to automate threat response, achieve unified management and establish proactive defense measures.

“Our collaboration with Microsoft has been instrumental in driving remarkable advancements in enhancing the partner experience and cyber protection,” said Ameer Karim, EVP and GM, cybersecurity and data protection, ConnectWise. “This integration exemplifies our dedication to streamlining business operations. By combining Microsoft Defender for Business with ConnectWise RMM, and PSA through Asio, we are advancing our mission to equip partners with the tools needed for exceptional cybersecurity services. Together, we empower the IT ecosystem to protect SMBs more efficiently and effectively.”

“The new ConnectWise integrations with Microsoft Defender for Business and Microsoft 365 Business Premium will help MSPs easily implement and scale security services that small business customers need to protect themselves from the latest threats,” said Rob Lefferts, corporate VP, Microsoft Threat Protection.

For more information about the integration and its capabilities, visit ConnectWise MDR with Microsoft Defender for Business.