Whatfix, a leader in digital adoption solutions, announced the Whatfix Assist app for Microsoft Teams. Whatfix Assist is an in-app experience that combines search with collaborative capabilities to create seamless content accessibility and shareability.
With Whatfix Assist, users can search for any support content and share it with other users all within Microsoft Teams.
With the rise of remote work, users working on collaborative projects face challenges relating to searching and quickly accessing important and helpful information. Project documentation, support articles, design briefs and other vital content may reside in multiple formats and silos across the enterprise.
Whatfix Assist aggregates distributed content from multiple repositories such as Microsoft SharePoint, Atlassian Confluence and Salesforce Service Cloud, into a central location and lets users search and share content with others. Users get access to vital content from within Microsoft Teams without the need to search and share from different locations.
Whatfix Assist reduces the time users spend on finding and sharing helpful content with support for static content such as text and PDF documents, as well as dynamic content such as Whatfix Flows. Whatfix is one of the first digital adoption platforms on Microsoft AppSource to offer these capabilities as an app exclusively for Microsoft Teams.
Whatfix Assist is free to download for web and desktop versions of Microsoft Teams and can be found at Microsoft AppSource.