LogicMonitor, a software as a service (SaaS) based unified observability platform for hybrid IT infrastructures, released Future Further, a global research report that explores the infrastructure blind spots that have the biggest impact on business success.
With insights pulled from a survey of 500 global IT leaders across Australia, the United Kingdom and the United States, the Future Further report details challenges businesses face as they navigate cloud migrations, AI demands, infrastructure monitoring solutions, competing job priorities and more.
“For every business, building for the future starts with vision and insights. But without the proper tools, IT leaders are flying blind,” said Christina Kosmowski, CEO at LogicMonitor. “In a world where hybrid IT infrastructure is here to stay, the LogicMonitor Future Further report validates the importance of giving IT leaders and their teams the ability to clearly see what’s happening now to create the opportunities to plan for tomorrow.”
The past decade’s emphasis on cloud migration has slowed due to emerging business macroeconomics. A hybrid IT infrastructure model now dominates the landscape, causing chaos between on-premises and cloud infrastructure monitoring tools. The Future Further report found:
- More than a third of IT leaders say their organization won’t be conducting any further cloud migration through 2025, as those macroeconomic forces have taken hold.
- Budget cuts and cost considerations are affecting cloud migration in a negative way for eight out of ten IT leaders.
- Three out of every four of organizations with hybrid infrastructure have separate monitoring tools for their on-premises and cloud stacks.
- 74 percent of IT leaders report spending more than a full business day each week troubleshooting and reacting to incidents
“Our research findings make it easy to empathize with IT leaders – almost half of them only have bad things to say about their current monitoring approach. While facing pressure from their teams to get ahead of any issues, they are too busy fighting fires to get the chance to proactively deliver on the mission of the business,” said Ryan Worobel, CIO at LogicMonitor. “This isn’t just an issue for IT teams, this is a business-critical problem. More than a third of the leaders we surveyed said they have put off projects that have the potential to increase revenue. That is a clear wake-up call.”
While excitement about artificial intelligence is pervasive, especially among IT teams, research shows the underlying architectures may not be ready. With multiple infrastructure monitoring tools that aren’t part of a cohesive approach, the challenge to implement and benefit from AI grows.
According to the Future Further report:
- Only half of IT leaders say their company’s infrastructure is equipped to handle greater use of AI.
- IT leaders grasp the immense potential of the technology and even have a shortlist of desired outcomes it could help tackle. Two in five want to see AI provide recommendations for the next steps they can take to resolve incidents.
With the structure of on-premises and cloud IT infrastructure monitoring, teams constantly react, troubleshoot and are on the receiving end of complaints, demands and blame.
Leaders find themselves in constant fight-or-flight situations, leading to employee burnout and high turnover rates. The Future Further report found that IT leaders are happiest at their jobs when they have interesting, innovative work. Specifically:
- While respondents have ideas for how to solve business problems using their data, 74 percent say they lack the time and resources to turn those ideas into meaningful action.
- Perhaps most alarming: 35 percent of IT leaders say they’ve put off projects that increase revenue to instead focus on responding to incidents.
With a cohesive IT infrastructure monitoring approach and a solution that pairs intelligence with alerts, teams no longer will be put in a reactive position. By gaining full observability into their IT across clouds, networks and data centers, businesses will have the ability to see how their technology is connected to the customer, positioning companies for long-term resiliency and growth.
To download the full Future Further report, including additional data and insights, click here.
For more information, visit www.logicmonitor.com.