Underscoring a commitment to its partners, IT solution and managed service provider (MSP) Logicalis US earned renewal of the Cisco Advanced CX Specialization certification. The certification is an exclusive Cisco program recognizing the expertise and skills that Logicalis demonstrates as part of Cisco’s Customer Experience (CX) practice.
“This continued recognition from Cisco not only demonstrates the strength of our relationship with one of the leading technology solutions providers but also emphasizes our commitment to delivering results for our customers,” said James Ryan, senior director of customer experience for Logicalis US.
The Cisco Advanced CX Specialization recognizes the Logicalis team’s ability to leverage its understanding of the goals, tactics and ideal outcomes of Cisco’s CX practices. The multi-year specialization is awarded to partners that demonstrate an understanding of the Cisco customer service value proposition. Logicalis first earned the certification in 2020.
For almost 25 years, Logicalis has partnered with Cisco to develop outcome-led solutions to help organizations navigate the digital world. Combining Cisco’s hardware and software offerings with Logicalis’ value-added services, both deliver value and innovation to their customers.
Logicalis is one of 34 solution providers in the United States to achieve Cisco’s highest specialization certification in customer experience, and one of only six to do so while also holding a Cisco Global Gold Authorization.
For more information visit https://us.logicalis.com
