CX Platform Provider Cyara Appoints President

Cyara, an AI-led customer experience (CX) transformation platform provider, appointed Rishi Rana as president. Rana will lead the company’s go-to-market and product strategies.

Rana also will be responsible for all customer-facing operations including global sales, marketing, customer support, customer success and professional services, and he will be advancing the company’s global revenue growth.

With more than 25 years of experience in scaling businesses towards success, driving innovation and achieving operational excellence, he has a track record of integrating acquisitions by crafting and executing strategies that harness capabilities and maximize efficiencies.

Rana joins Cyara from PowerSchool, where he led the strategy and growth of three PowerSchool business units. As EVP, he played a pivotal role in expanding the overall business, growing revenue organically and through acquisitions, ultimately achieving a market valuation of more than $4 billion.

His experience also includes the global transformation of disparate product and service lines at AGDATA, as well as leadership and executive positions at software powerhouses such as SumTotal, Skillsoft and Microsoft.

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