Windstream Enterprise (WE), a managed communications service provider, has launched integration capabilities with Microsoft Teams within its strategic Unified Communications (UC) and voice solutions, providing more options for users to make calls from the Teams app via desktop, tablet or mobile devices.
With approximately 270 million daily active users in 2022, Microsoft Teams is one of the most popular collaboration tools for calling, chatting and file-sharing. With Windstream Enterprise OfficeSuite UC, UCaaS solutions and SIP Trunking via Dynamic IP, customers can use Microsoft Teams for advanced telephony capabilities as part of their singular collaboration tool.
“Businesses are rapidly adopting Teams, and as a result, they need a trusted partner that has industry-leading experience and enterprise security know-how,” said Austin Herrington, vice president of product marketing for Windstream Enterprise. “Our collaboration solutions offer a one-stop-shop for customers who want this integration, giving them a unified voice option for all their business collaboration needs.”
The integration of Teams and Windstream Enterprise UC and voice solutions allow customers to access and use the popular application making it easier for users to communicate on their terms. Additionally, when customers integrate Windstream Enterprise UC solutions with Teams, they gain a variety of benefits including:
- Greater support and more configuration options – Clients have the flexibility to choose from several options for enabling calling via Microsoft Teams — from direct routing to integration of OfficeSuite UC — all backed by a dedicated team of technology experts.
- Seamless integration – The integration of Microsoft Teams and Windstream Enterprise voice and UC solutions to connect clients’ entire voice ecosystem and improve the omnichannel experience for end users.
- Optimized IT budget – Windstream Enterprise calling plans are competitively priced. This cloud-based connectivity option allows clients to reduce reliance and expenses related to legacy, on-premises hardware.
Teams integration is one aspect of unified communications across enterprises that Windstream Enterprise can manage. In addition to corporate offices, Windstream Enterprise’s UC solutions integrate contact center services and hybrid work environments in a fully managed solution, down to the hardware and IP phones. Plus, with its WE Connect portal, customers gain real-time data, analytics and visibility while reducing administrative burdens.
“This integration further supports our promise to deliver future-ready technology and empowers businesses can achieve seamless unified communications,” said Michael Flannery, chief marketing officer for Windstream Enterprise. “This is part of our WE will Commitment to our customers, a promise to deliver connectivity, security and collaboration solutions that meet the demands of modern-day enterprises with an unrivaled experience in the industry.”
To learn more about Windstream Enterprise UC solutions with the integration of Microsoft Teams, visit windstreamenterprise.com/solutions/unified-communications/.