Windstream Enterprise Unveils IT Managed Services Portfolio

Windstream Enterprise, an IT-managed service provider, launches today a portfolio of IT-managed services powered by ATSG, giving enterprise customers access to a range of turnkey services to power and control their digital infrastructure, virtual workspace and cybersecurity needs.

Demand for tech talent is an obstacle for businesses and will be for several years. According to Gartner, 86 percent of CIOs reported facing more competition for qualified candidates and 73 percent were worried about IT talent attrition. As a result, businesses face barriers to digital transformation that slow their growth and development and impact their bottom line.

Windstream Enterprise now offers critical managed services to remove these obstacles and relieve overtaxed IT staff from the burden of maintaining IT environments themselves.

By transferring responsibilities to Windstream Enterprise’s team of technology experts, these services help to augment an enterprise’s agility so it can free up its time and resources to focus on driving better business outcomes and customer experiences.

The technology solutions included in the portfolio provide businesses and their IT teams with the hands-on support they need to optimize and protect their network, data and assets across modern hybrid and remote work environments.

“Windstream Enterprise IT Managed Services provides what every business today needs: a technology and security partner that offers a complete end-to-end package of solutions and services to maximize their IT investments and optimize and protect their network and their overall operations,” said Mike Fiacco, chief revenue officer, Windstream Enterprise. “Organizations across a myriad of industries are struggling to implement transformational technologies with the specialization required to thrive in a cloud-centric business landscape. Windstream Enterprise solves this challenge with a variable-cost approach (versus a fixed-cost approach) that incorporates all the right technology, implementation expertise and service.”

The partnership with ATSG enables Windstream Enterprise clients to leverage:

• Digital Workplace managed services that enable enterprises to implement or upgrade their infrastructure and platforms.
• Digital Infrastructure managed services that empower enterprises to provide holistic computing environments and facilitate the experience and flexible working practices their end-users require.
• Cybersecurity-managed services are designed to help enterprises assess their security environment and remove risks.

“We already had award-winning, cloud-enabled network connectivity solutions, unified communications services and cybersecurity strategies. Now, with ATSG’s powerful IT-managed services, we can deliver the entire scope of a customer’s digital infrastructure while also specializing in their unique industry — whether that be healthcare, finance, retail, manufacturing, education and state and local government, or beyond,” said Carl Orleman, vice president of Managed Services and Alliance, Windstream Enterprise.

Windstream Enterprise chose ATSG as a partner because of its platform and its ability to support customer co-management requirements, all of which earned ATSG a place on the 2022 Gartner Magic Quadrant for Managed Network Services.

With ATSG, Windstream Enterprise extends its complete satisfaction guarantee to cover the modern work environment of SD-WAN and OfficeSuite UC.

“The modern workplace must be digital-first, and with Windstream Enterprise’s technology and expertise, we can further help businesses complete their digital transformation,” said Warren Greenberg, chief client officer, ATSG. “Together we can help enterprises’ IT teams move past the frustrations of daily workplace management and security hassles and into a more strategic role, where they focus on how they can better serve their customers and grow their businesses.”

To learn more about Windstream Enterprise IT Managed Services powered by ATSG, visit windstreamenterprise.com/it-managed-services.