Splashtop and Acronis have partnered to integrate solutions for secure remote access and support with Acronis Cyber Protect Cloud, an all-in-one data and cybersecurity protection platform. This integration alleviates downtime by enabling MSP technicians to access and take control of computers to troubleshoot and resolve issues directly from the Acronis Cyber Protect Cloud console – resulting in increased customer satisfaction and decreased costs.
Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. With Splashtop integrated, service providers can instantly access all their clients’ managed devices directly from the Acronis console, enabling faster remediation of incidents, reliable support, and increased efficiency by providing instant access to endpoints.
Now, client workloads are protected with a world-class integrated solution, and they can be accessed easily and immediately in case of an incident. Service providers can deliver on-demand help desk support to any end-user computer or mobile device remotely using Splashtop, regardless of device type or operating system. They can also enable their end-users to remotely access their work computers, all from a centralized platform.
“No business is safe in the current cyber threat landscape, and they are looking to managed service providers who specialize in cyber protection services,” said Acronis Vice President and General Manager, Americas Pat Hurley. “Acronis provides the air-tight protection MSPs need, while Splashtop’s intuitive interface allows issues to be resolved without delay, reducing costs associated with downtime.”
Managed service providers can execute service requests faster, exceed SLAs and increase overall customer satisfaction by enabling this free integration with Splashtop. Client workloads are protected with a cyber protection solution that is accessible in the event of an incident. Users enjoy:
- Quick onboarding
- Easy remote desktop access for managed devices
- Native features during remote sessions
The synergy between Acronis Cyber Protect Cloud and Splashtop allows service providers to deliver remote support — silently, seamlessly and on time — through a reliable, direct connection.
To learn more about the Acronis Splashtop integration, visit solutions.acronis.com/splashtop and Splashtop.com/integrations/acronis.
