Spekit, a digital enablement platform, announced the launch of its newest feature, Flows, designed to streamline onboarding and drive adoption by guiding employees through new tools and processes with step-by-step walkthroughs that reinforce knowledge where ever employees are working.
Over the last year, Spekit welcomed customers including Uber, Southwest Airlines, Outreach.io, Farm Credit Services, Databricks and more as teams across industries began recognizing the need for a comprehensive platform that empowers teams with the knowledge, training and resources they need to be successful in their roles from anywhere.
“Over the last decade, we’ve learned a lot about what digital adoption truly means. We’ve found that adoption isn’t actually the goal. Instead, adoption is the result of what naturally occurs when you make it effortless for employees to master the tools and processes required to be successful,” said Spekit CEO and co-founder, Melanie Fellay.
“During onboarding, you could support this with walkthroughs to help new employees learn how to navigate an application or process. But after onboarding, it’s essential to empower employees with the answers they need at their fingertips, right where they’re working,” she continued. “The reinforcement of crucial knowledge, from sales playbooks and policies to training and procedures, is what drives retention and retention leads to tool adoption and more productive employees. We call this, Digital Enablement.”
“To keep up with today’s fast-paced work environments, we knew we needed to build a solution that would allow anyone in the organization to easily create, maintain and scale walkthroughs without dedicating hours or needing an engineering degree,” said Zari Zahra, Spekit CPO and co-founder.
Spekit’s Flows are the only walkthroughs on the market designed with auto-capture functionality. The “Smart” Flow creation allows anyone to create walkthroughs in minutes/ Simply click through the process and Spekit captures the flow for you. This zero-code method streamlines the creation and maintenance of Flows, allowing learning leaders to focus more time and energy on the personalized coaching and mentoring aspects of training that drive performance.
