Peerless Offers Talkdesk CX Cloud

By
Bruce Christian
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Peerless Network, an Infobip company, is offering Talkdesk CX Cloud and BYOC (bring your own carrier) to enterprises across the United States. With Peerless’ SIP Trunking services, customers can enjoy the benefits of Talkdesk’s cloud-native contact center solution.

Benefits of Talkdesk CX Cloud include:

  • Flexibility – Keep existing carrier contracts, numbers, and rates in place with Talkdesk BYOC.
  • Cost-effective – Ease your transition to the cloud and preserve your existing PBX investment by connecting to the cloud.
  • Maintain control – Deploy a modern cloud contact center while independently managing phone numbers, routing, and calling plans. Bring your carrier to avoid the hassle of porting numbers and maintain full control as you migrate to the cloud from your on-premise infrastructure at your own pace.

“A key initiative for 2023 for Peerless is bringing the benefits of BYOC deployments to our customers. We are excited to announce that Talkdesk CX Cloud is now available providing our customers with the option to select the carrier of their choice,” said Jim Brewer, EVP of Products and Technology Peerless Network. “Our BYOC solution combines SIP Trunking and direct access to our fully IP-based network resulting in more efficient and reliable communications along with significant cost savings.”

Enterprise customers choose Peerless’ SIP Trunking services with Talkdesk CX Cloud for one or more of these reasons:

  • PSTN delivery expertise (in-house program managers, PSTN network, and national DID database)
  • Ability to make changes easily in real-time via the Peerless Portal
  • Call origination and termination to more than 4,500 telco connections in the United States and Canada, including Tier 1 providers
  • Efficient handling of high-volume traffic
  • Flexible plans that align with your budget and business requirements

In addition to BYOC services, Peerless offers a complete line of communications solutions specifically designed for enterprise customers, including:

For more information, visit www.peerlessnetwork.com