Evolve IP, an international service provider of Work Anywhere solutions, announced that Paradigm Technology Group, an IT services distributor, has joined its partner program. Based out of Chicago, Paradigm has expertise in managed services/ managed IT, voice and data solutions, and cloud. The firm works with customers internationally across every vertical, with large practices in healthcare, financial, and GovEd markets.
As part of the Evolve IP partner program Paradigm Technology Group will bring these enterprise-grade solutions to market:
- Microsoft Teams Direct Routing integrated with Cisco VoIP – Evolve IP’s native integration of the world’s No. 1 collaboration and communications services enables employees to work anywhere, on every connected device without third-party bots, browser extensions or additional software. Additionally, it delivers features like business SMS, call recording with AI speech recognition and sentiment, access via digital workspaces and enterprise features like contact center, receptionist clients, multi-level hunt groups and more.
- Digital Workspaces – Evolve IP’s digital workspaces enable organizations to support hybrid workforces with integrated single-sign-on and multifactor authentication, virtual desktop/ desktop-as-a-service, and hosted Windows applications.
- Omnichannel Contact Center – Evolve IP’s contact center software ensures agents can deliver a great customer experience and build lasting relationships. The solution includes all the features needed to build a world-class contact center and costs 30-40 percent less than alternative solutions.
- Unified Communications – Evolve IP’s UCaaS service from Cisco delivers collaboration (video, chat, conferencing and more), and crystal-clear voice services that integrate with the applications businesses are deploying, on any connected device.
