NEC Ranks No. 1 in SMB Business Phones for 7th Straight Year

NEC, a leader in communications & IT solutions, announced that for seven years in a row it has been recognized as the global no.1 in SMB (Small and Medium Business) Business Phone Systems. The success underscores the strength of NEC’s portfolio, the company’s commitment to expand its global enterprise footprint and the ability to serve customers to fullest satisfaction.

NEC has a history and rich legacy in communications and remains committed to the unified communications market for SMB and enterprise with, at the core, its UNIVERGE communications portfolio SL, SV and 3C premise-based communication servers and its new generation UNIVERGE BLUE Cloud offering.

MZA’s reporting on the global call control market (excluding multi-tenant UCaaS voice solutions) shows NEC has led all vendors in global shipments in the SMB segment (less than 100 licenses) for the last seven years. With a present market share of 17 percent as reported over the first half of 2021, NEC is ahead of all other companies in that segment.

NEC offers a range of enterprise communications solutions – ranging from small to very large systems – that support enterprise and SMB customers whose requirements span from traditional to full IP and 100 percent software-based solutions, and from premises-based to cloud deployments.

Drawing on its global partnership with Intermedia, cloud communications company, NEC’s UNIVERGE BLUE is one of the broadest and most powerful UCaaS and CCaaS cloud offerings available on the market, enabling telephony, video conferencing, collaboration, back up, security, file sharing and more within a single solution. Businesses can benefit from monthly billing and only pay for what they use with full flexibility to scale up as and when required.

With the traditional office shrinking and working from home accepted, hybrid work and flexible deployment models have become preferred for many businesses. While aligning resources with their business requirements, they take advantage of cloud solutions that are scalable and open opportunities to integrate new applications. As enterprises shift more workloads to the public cloud, there too remains a strong demand to leverage existing infrastructure.

UNIVERGE BLUE CONNECT BRIDGE extends on-premises business phone systems to the cloud via mobile and desktop applications while also adding chat, video conferencing, file sharing and collaboration capabilities. The result is an integrated, all-in-one, UCaaS offering that affords NEC customers the flexibility to communicate and collaborate from anywhere, extends the life and capabilities of their current NEC phone system, and allows them to keep their existing phones, terminals and phone numbers while migrating gradually as required.

As a result, NEC customers can choose from fully on-premises infrastructure to a 100 percent public cloud, subscription-based solution and anything in between in a hybrid working model. As NEC covers all bases and offering the full range of choice – on-premises, cloud or hybrid – ensures NEC and its partners can provide what’s best and most suitable for each end customer.

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