Mitel®, a global leader in business communications, announced its flagship Unified Communications as a Service solution, MiCloud Connect, has been named “Business Phone System of the Year” in the 2021 RemoteTech Breakthrough Awards. The selection represents back-to-back wins in the category for Mitel with its private cloud offering, MiCloud Flex, earning the award last year.
The annual awards program is conducted by RemoteTech Breakthrough, an independent market intelligence organization that evaluates and recognizes standout technology companies, products and services empowering remote work and distributed teams around the globe. This year’s program attracted more than 1,600 nominations from more than 15 different countries.
MiCloud Connect is an end-to-end cloud business communications solution that offers seamless voice, video, collaboration, and contact center capabilities in a single platform. With rich team collaboration and workflow features, click-to-join conferencing, built-in chat, full mobility, and integrations to popular CRMs and back-office applications, It also provides a secure and simple way for teams to stay connected and engage with customers in today’s hybrid work environment.
“The pandemic turned remote working and real-time communications from a modern convenience into a necessity almost overnight. Now, as companies consider the technology experience needed to effectively support a hybrid workforce today and for the future, MiCloud Connect is ideally suited to help them simplify disjointed point tools into a secure and modern end-to-end communications experience,” said Tarun Loomba, chief product officer, Mitel. “To have our flagship UCaaS and private cloud solutions honored with this award in back-to-back years validates the performance, flexibility and quality of cloud solutions that Mitel delivers and speaks to why customers worldwide choose to trust us with their communications needs.”
“Acknowledging that work no longer only happens inside a secure office network, MiCloud Connect ensures businesses can run securely from anywhere in the world. We are so pleased to be able to award Mitel with our ‘Business Phone System of the Year’ award,” said Bryan Vaughn, managing director of RemoteTech Breakthrough Awards. “Ultimately, MiCloud Connect takes the definition of business phone system well beyond ‘phone system’, providing customers with easy, end-to-end communications and collaboration capabilities that support the way organizations work today while ensuring they’re prepared for whatever comes next.”