F5 Research Reveals Tradeoffs of Accelerating Digital Transformation

F5 announces today the availability of its 2022 State of Application Strategy Report, which shows the challenges organizations face as they transform IT infrastructures to deliver and secure digital services that have become inseparable from people’s daily lives.

With highly distributed architectures and a broader threat landscape resulting from the ongoing digitization of previously physical experiences, organizations are turning to a variety of solutions to help manage complexity and address widening IT skills gaps. However, survey results also indicate pitfalls ahead that, if ignored, will inhibit progress toward making business more responsive and agile.

“Digital transformation efforts have experienced a marked acceleration over the past two years, and we see no indications of a slowdown,” said Kara Sprague, EVP and GM, App Delivery, F5. “Our research shows that the average organization manages hundreds of applications across data centers, multiple clouds, and edge deployments — as well as more than 20 different app security and delivery technologies. With these growing and more distributed portfolios, organizations require consistent security, end-to-end visibility, and greater automation in their app deployments to tame debilitating complexity and continuously add value for customers, streamline operations, seize new opportunities, and respond to emerging threats in real-time.”

Respondents rank visibility across different environments as the top challenge for those deploying applications in multiple clouds, followed closely by consistent security. To help, 90 percent of organizations across all industries plan to implement AI to surface valuable insights.

Yet, effective AI requires better data transparency, integration and governance than is available. Similarly, the survey identifies site reliability engineering (SRE) as a key piece of the puzzle, with 77 percent pursuing SRE approaches for their applications and systems, but enterprise architecture must evolve in parallel to support distributed, application-centric models and further advance organizations’ digital transformation efforts.

Top findings include:

  • Modernization is spreading to back-office processes – More than two-thirds of organizations realize that creating superior digital interactions for customers also requires modernizing less visible business processes and back-office functions. Failure to use data quickly enough to source raw materials, hire employees, plan production or complete a plethora of other support tasks can degrade customer relationships, delay time-to-market for new offerings, and hurt the bottom line.
  • IT and OT are converging – In a related finding, respondents rate the convergence of IT and operational technology (OT) systems as the most exciting development trend in the next few years. Integrating OT systems that manage industrial and enterprise operations with data-centric IT systems will help close the automation loop and make digital businesses more adaptive so they can anticipate and respond better to shifting customer interests and market conditions.
  • Nearly everyone lacks critical insights – An overwhelming number of organizations (95 percent) plan to mine operational data for insights they hope to use to improve the customer experience and drive business growth.
  • Complexity is becoming untenable – With 93 percent of respondents using cloud-based as-a-Service offerings and 84 percent planning moves to the edge, associated challenges range from overlapping security policies and fragmented data to the deployment of point solutions that add complexity, increase fragility or inhibit performance.
  • Security is evolving to risk management – Even as complexity has increased the number of potential failure points, performance remains paramount, with more than three quarters (76 percent) of respondents admitting that — given a choice — they’d turn off security measures to improve performance.
  • Repatriation is on the rise – Today’s organizations manage everything from a growing collection of container-native and mobile applications to legacy monoliths that are fundamental to business operations. Significantly, over two-thirds of organizations are repatriating applications — that is, moving them back to a data center environment from the cloud — or planning to in the next 12 months. This is up from only 27 percent the prior year.

Taken together, these results indicate that IT decision makers are coming to grips with limitations tied to modernization, business imperatives and deployment methods as they reap the benefits of digital transformation. Organizations face a continuous balancing act between controls, costs, customer and employee experiences, and an extended set of application and API protections, resulting in heightened interest in sophisticated behavioral analysis and AI-based solutions that can assess context better to deliver the security, performance and insights required for adaptive applications.

F5’s 2022 State of Application Strategy Report represents nearly 1,500 IT decision-makers worldwide from a breadth of industries, organization sizes, and professional roles. The survey focused on respondents’ priorities, challenges, and expectations to form a compelling perspective of how organizations are evolving application strategies to better serve customers’ current and anticipated needs.

The full F5 2022 State of Application Strategy Report includes more information on these and other findings. For additional perspective from F5 experts, check out these blog posts:

For more information, go to f5.com.