C3 Complete announced the general availability of its Microsoft Teams Direct Routing Service, thus bringing its geo-redundant voice services to the popular business collaboration platform.
Due in large part to the global COVID-19 pandemic, Microsoft Teams has witnessed meteoric growth over the last 18 months. Microsoft reports that Teams usage has increased from approximately 32 million daily active users in March 2020 to more than 250 million daily active users as of July 2021.
With features such as instant messaging, file sharing, and online meetings, Microsoft Teams quickly became a natural solution for many work-at-home challenges.
With this announcement, C3 Complete now can integrate seamlessly its Hosted PBX, Unified Communications and Contact Center solutions with the Microsoft Teams platform.
“This now marks our second major voice and collaboration integration this year, having already demonstrated success with another popular collaboration platform,” said C3 Complete CEO Rick Mancinelli. “Our channel partners and clients asked for Microsoft Teams Direct Routing, and we are proud to announce today that we have delivered.”
C3’s new Microsoft Teams Direct Routing service is built atop its battle-tested Cisco BroadWorks communications platform, which features best-of-breed hardware, networking and Microsoft-certified Session Border Controllers.
The service is available nationwide via redundant switch nodes in Miami and Las Vegas, and future expansion plans are underway.
C3 is demonstrating this solution in Booth 958 at the Channel Partners Conference & Expo through Thursday at the Mandalay Bay Resort in Las Vegas.
Additional information about C3 is available online at https://c3-complete.com