Aruba Platform Helps IT Reduce Manual Tasks

Aruba, a Hewlett Packard Enterprise company, released Aruba ESP (Edge Services Platform) AIOps capabilities that allow IT professionals to reduce the time spent on manual tasks such as network troubleshooting, performance tuning, and Zero Trust/SASE security enforcement.

Part of Aruba’s family of AIOps solutions, the capabilities supplement overtaxed IT teams as they grapple with increasing network complexity and the rapid growth of IoT. For the first time, AIOps can be used for network troubleshooting, performance optimization and critical security controls.

As organizations pursue digital transformation initiatives, network modernization is critical for achieving business outcomes. However, with the growth of hybrid work, new user engagement models, and challenges resulting from the ‘Great Resignation’ and widening skills gaps, IT teams must find ways to achieve greater efficiencies. Yesterday’s time-intensive manual processes are inadequate for today’s business environment. Powerful analytics, AI-based insights, and automation supplement networking teams by reducing manual tasks, so they can focus on more strategic and higher-value projects.

In development since 2013, Aruba AIOps capabilities leverage Aruba’s data lake that collects and analyzes device, user and location data from more than 120,000 Aruba Central customers, from more than 2 million network devices and 200 million clients per day.

The reliability of Aruba’s AI is related to the volume and variety of network and client data, the training of models and the ability to provide insights that tackle network and security concerns. This allows network teams to trust that Aruba AIOps will automate mundane tasks, shrink the time needed to find and fix problems, increase security controls and help ensure network users have the best possible experience.

“For AI results that customers can trust, the key ingredient is not a mathematical model, but access to a large volume and variety of data to train the models to produce reliable results across all network topologies. Without that foundation, so-called “AI” is nothing more than demoware,” said Larry Lunetta, vice president of portfolio solutions marketing at Aruba. “Fueled by our data lake, our AIOps solutions help enterprises reduce trouble tickets by up to 75 percent while optimizing their network performance by 25 percent or more.”

The AI-powered IT efficiency features include:

  • Aruba Client Insights – Automatically identifies each endpoint connecting to the network with up to 99 percent accuracy, which is especially important as increasing numbers of IoT devices are added to networks, sometimes without approval from IT.
  • AI-powered Firmware Recommender – Provides IT teams with the best version of firmware to run for the wireless access points in their environments – regardless of model numbers.
  • AI Search in Spanish – The same built-in natural language search function in Aruba Central shows its versatility by now supporting queries and responses in Spanish to satisfy the needs of our second largest geographical user community.
  • Automated Infrastructure Predictions – Leverages Aruba’s AI Assist feature and Aruba Support outreach to recognize possible hardware and software infrastructure issues for preemptive engagement that can consist of firmware upgrades or recommended hardware replacement.

Aruba Client Insights is available now. AI Search, AI-powered Firmware Recommender, and Infrastructure Predictions are available for early access and will be generally available in October. Each feature is included in Aruba Central Foundation licensing.

To learn more, visit Aruba at