8×8 Inc., an integrated cloud communications platform provider, has entered into a definitive agreement to acquire Fuze, a leader in cloud-based communications for the enterprise.
Under terms of the agreement, 8×8 will acquire Fuze for approximately $250 million in stock and cash, subject to certain adjustments. The acquisition will accelerate 8×8 XCaaS (eXperience Communications as a Service) innovation and expand 8×8’s enterprise customer base and global presence.
The transaction is expected to close during 8×8’s fourth fiscal quarter, subject to regulatory approvals and other customary closing conditions.
“The migration to cloud-based communications and engagement is accelerating as organizations worldwide shift to hybrid work models, creating a multi-billion-dollar opportunity,” said Dave Sipes, CEO at 8×8. “Our XCaaS strategy is defining and shaping the future of the cloud communications industry as we drive innovation to help our customers meet their changing business requirements. The acquisition of Fuze expands our operational scale and extends our global presence as we meet enterprise demand for our XCaaS integrated UCaaS and CCaaS solution.”
Fuze has global operations dedicated to a seamless customer experience between unified communications and contact center. Acquiring Fuze will support innovation and development of 8×8 XCaaS, a single-vendor, integrated Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS) and Communications Platform as a Service (CPaaS) solution.
The acquisition will deliver strong value to customers, employees, partners, and stakeholders by:
- Accelerating the XCaaS platform advantage with dramatically increased resources for research and development, engineering, and support.
- Expanding the enterprise customer base and global presence, especially in continental Europe.
- Providing significant cross-sell opportunities with 8×8’s omnichannel contact center and CPaaS capabilities to support enterprise customer engagement efforts.