2600Hz Launches AI Team to Transform Cloud Communications Services

2600Hz, a cloud communications company, has established a team dedicated to the development of AI technology for the KAZOO platform. With the addition of this team, 2600Hz will lead in innovative telecommunications solutions.

The AI team is implementing generative AI to develop enhanced features and functionality for the company’s existing products and services, such as auto-generated conference recaps, chatbots and voice bots for level-1 support. By leveraging AI, 2600Hz can provide service providers and telecom resellers with tools that will help them stand out in the market and future-proof their offerings.

“2600Hz has always been dedicated to creating bleeding-edge technologies for the cloud communications industry, and our new AI team exemplifies us redoubling on that effort,” said Patrick Sullivan, co-founder and co-CEO of 2600Hz. “Generative AI really represents the type of landmark shift that we saw with the rollout of the internet in the 1990s – companies that don’t embrace AI won’t be here in 10 years. We’re excited to have some of the best AI engineers in the industry to give our customers easy to implement tools that leverage this exciting new technology.”

The use of AI technology in cloud communications is predicted to have a transformative effect on the industry. According to a recent report by Allied Research Group, AI in the telecommunications industry produced $1.2 billion in 2021 and is estimated to reach $38.8 billion by 2031.

By investing in AI technology, 2600Hz positions itself as a leader in the industry and ensures it remains at the forefront of innovation. The company’s commitment to providing cutting-edge solutions and exceptional customer service has earned it a loyal following, and the addition of the AI team will strengthen its position in the market.

For more information, visit http://www.2600Hz.com