Searchlight Cyber, a dark web intelligence company, releases today its report A Guiding Light in the Dark: How MSSPs Are Using Dark Web Threat Intelligence, showing a surge in customer demand for dark web intelligence and a gap between demand and delivery.
The report, which analyzes the findings of a survey of more than 500 managed security service providers (MSSPs) in the United States and the United Kingdom, found more than half (56 percent) say they are undertaking dark web monitoring, and over two-thirds (67 percent) report their clients have requested threat intelligence from the dark web.
The report combines survey data and insights from leading MSSPs, providing an in-depth look at how MSSPs in the United States and the United Kingdom use dark web intelligence, what they are using for it and how it benefits their customers.
Report findings show many MSSPs embrace dark web intelligence to meet client needs and those who undertake dark web monitoring have unlocked opportunities to boost revenue. Key findings include:
- Nearly two-thirds (65 percent) of MSSPs said their customers have asked for threat intelligence from the dark web, and of those, 74 percent said their customers’ interest has been increasing.
- This demand was driven by customers looking to identify vulnerabilities affecting their organization (39 percent), to find out if they are being targeted on the dark web (38 percent), and to gather intelligence on threat groups including ransomware gangs (38 percent).
- More than half of MSSPs have started to address customer demand – 56 percent say they are undertaking dark web monitoring.
- When asked about the benefits of using dark web intelligence, 37 percent of MSSPs report that it helps them identify customer details on the dark web, closely followed by giving them new products and services to sell to customers (35 percent) and making their current services more efficient (33 percent).
- The main barriers to adopting dark web monitoring reported by MSSPs were perceived complexity (35 percent), while 29 percent believe it isn’t relevant to their service offering, and 18 percent believe they can’t sell it.
To find out more visit slcyber.io
