VIAVI Observer Expands End-user Experience to Cloud-based Apps

Viavi Solutions Inc. updated its network performance monitoring and diagnostics (NPMD) platform, Observer. Version 18.8 promises simplified cloud monitoring with datacenter-like visibility, bringing two key capabilities to cloud-based applications and deployments – automated End-User Experience (EUE) scoring and problem domain isolation.

The previously announced Observer 3D monitoring initiative introduced active testing for SaaS applications and now the primary components of the Observer platform have been optimized for fast, efficient cloud deployments.

Observer EUE scoring combines insights of packet and active monitoring into a single, unified value for every network transaction. Adding metadata and enriched flow ensures every information technology (IT) stakeholder from network engineer to line of business owner gets the right view of network service health leading to fast troubleshooting when issues arise, across on-premises, hybrid and cloud.

As part of the update, the company announced that Observer Apex and Observer Gigastor, both integral to the performance and diagnostic capability of the Observer platform, will be available directly in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Organizations migrating their mission-critical applications to AWS services can extend their on-premises service visibility to AWS instances in the cloud.

The l Observer update together with AWS Marketplace availability means Observer customers can be confident their service visibility should not be impaired as they continue with their cloud migration initiatives. IT teams can deploy Observer across their entire hosting and IT service ecosystem, with easy-to-deploy Observer agents that can also be used for individual remote users or ad-hoc troubleshooting.

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