NinjaOne Releases Automation Advances to Cloud-native Platform

NinjaOne, a cloud-native IT management platform for managed service providers (MSPs) and IT departments, announces advances to its platform with automation capabilities and the ability to provide more visibility into more than 5 million devices its customers use worldwide.

NinjaOne’s Summer 2023 release is based on feedback from thousands of customers who provide support to in-office and remote workforces with the NinjaOne platform. In response, the company delivers updates across its platform, including improvements to increase productivity, reduce errors and improve operational efficiencies for IT managers on the front lines.

Modern IT environments have become increasingly complex as traditional models of working have changed and organizations continue to support remote and hybrid work. NinjaOne’s unified platform is positioned to extend IT’s range of operations to all devices and users no matter where they are.

The release includes more than 30 new features and product enhancements, such as improved visibility into patching status and endpoint health, a way to see and report on device information and more.

In addition, customers now have access to more powerful automation capabilities that enable build once/deploy broadly capabilities, allowing customers to automate their IT operations to sustain business performance.

The release brings automation advancements that include:

  • NinjaOne’s Software Package Repository – A tool that allows technicians to bundle all the actions, helper files and elements needed to run complex software installation workflows into one package. These packages can be stored in the Automation Library and run anywhere, anytime IT managers need to install software.
  • Dynamic Script Forms – Allows technicians to insert parameters into a script via a form, making it easy to customize script outcomes without touching the script code. As a result, automated scripts are more reusable, dynamic and easier for front-line staff to deploy.

New visibility features include:

Patch Management Dashboard – Available worldwide to NinjaOne customers, the dashboard offers a panoramic view of the status of all device patches that are scheduled, running, pending, failed and completed to help IT stay on top of all patching activities.

Device Search Grid – Allows technicians to add and arrange rich device information to track all relevant device data in a common search grid. Filters provide a more customized view and allow users to create very granular and targeted lists of endpoints that can be actioned or exported as a report.

Policies by Location – This feature provides an additional level of granularity and control over how endpoints are managed based on their location. As a result, the need to apply policy overrides at the individual device policy level is reduced, leading to increased productivity and saved time.

For a complete list of all the new features, visit