JumpCloud’s Trends Report Underscores Remote Work Challenges

JumpCloud released findings from its Q4 Biannual 2021 State of the SME IT Admin Report, which provides updated survey results to its biannual State of the SME IT Admin Report released last June.

Nearly two years into the pandemic, IT admins report they’re considered an important voice in company operations and fewer are feeling overwhelmed despite facing continued complexity in managing hybrid-remote work models.

The report details the ongoing impact of COVID-19, expectations about IT budgets, growing confidence in securing hybrid-remote work, and overall satisfaction within the IT organization. The JumpCloud report represents more than 1,000 IT decision-makers from small and mid-sized enterprises (SMEs) across a variety of industries.

The results of the JumpCloud Q4 Biannual 2021 State of the SME IT Admin Report are available in JumpCloud’s white paper, “Creating a New Normal for SME IT in 2022,” which can be downloaded here.

Part of the larger JumpCloud mission is to arm IT admins with the necessary resources for building and managing hybrid-remote workplaces. The report is part of JumpCloud’s resource library to help IT admins plan for 2022, ramp and expand their capabilities and teams, and even address stress and mental health. Those tools and resources are available in the IT Admin Toolkit for 2022.

“While millions of organizations have transitioned to hybrid-remote work, these results highlight that IT admins continue to look for ways to improve the employee experience and make workflows simple and secure,” said Tom Bridge, principal product manager at JumpCloud. “The need for layered security and a centralized, simple employee experience is a top priority for organizations, and JumpCloud is committed to empowering IT teams to meet the evolving challenges in hybrid-remote work.”