RWS_Q4_23

Bringing it All Home Businesses with remote employees face so many challenges today. Whether they’re concerned about communication, connectivity, security, or visibility over a disparate workforce, EnTelegent Solutions’ Small Office / WFH “In-a-Box” “super-solution” concept offers the perfect portfolio to assist technology transformation and support remote employees. “We custom package things to fit the customer’s needs,” said EnTelegent VP of channel sales, Mark Sondergaard. “For WFH ‘In-a-Box,’ we’ve taken some of our traditional and some of our newer solutions, and combined them for many different scenarios. It works not just from home but from anywhere.” There are several solutions listed as part of EnTelegent’s concept. All are integrate-able, yet can be chosen a al carte and customized to an organization’s need. According to EnTelegent, having multiple components available as part of a single, consolidated portfolio helps not just to streamline problematic remote-work concerns but also offers a truly customized, payper-use offering. “You can truly put whatever you want in the box,” added Sondergaard. “Plus you have the EnTelesource portal and can add billing, management and complete inventory to all of that. The portal is the glue that holds all of this together. Even if you’re pairing our WFH solution with individual workers’ home internet, we can offer the option to ping what they have and at least keep an eye on it.” The ENCOMPASS SD-WAN component, meanwhile, is designed to bring “always-on” access that supports improved remote-work communications options at a more predictable cost. EnTelegent packages these elements in a single box full of a la carte options in order to deliver full management and, if necessary, remediation. Its multi-link aggregation integrates aspects of DIA, broadband, MPLS and LTE connections into a streamlined network with real-time, seamless failover. In particular, it can intuitively note the presence of business applications and steer them through a “best available” connection to navigate congestion and downtime. With options to foster better connectivity, management and remediation, this home internet component helps improve connected access to keep your employees online. “If I have, for example, Comcast, as my main connection out of my house,” said Sondergaard, “what can I do if that goes down or I have sharedaccess issues with other family members? Our Universal Connect router offers a second connection. I can either combine connections for a better one, or have it as a failover option.” EnTelegent also provides a single management portal (the Entelesource portal) for overseeing the complete platform, replete with inventory, staff activity, usage stats and more. Through ENCOMPASS SD WAN’s Orchestrator software, administrators can view statistics on employees’ remote connections, including its strength, stability and user reliance. Plus, EnTelegent offers content filtering and other options to ensure that those logged onto a corporate computer are doing the right things. “Even if you have our work-fromhome solution and are using your employees’ own home internet, we can help keep an eye on it,” Sondergaard added. “We can let the company know if things are up or down. The SD WAN solution is going to let us know.” This solution – which is designed to support both primary and secondary business internet needs while addressing limited, isolated or temporary connectivity – specifically employs vSIM tech as part of an integrated router connecting up to 32 devices. It provides anywhere from 5GB to 1TB of domestic or international access, with optional Hotspots that support on-the-go internet for up to 10 devices. Meanwhile, EnTelegent’s Hosted UCaaS solution serves to bolster employee communication, whether between remote coworkers, partners, or customers, while secure options include wireless internet, DIA, Ethernet, cable, DSL and broadband connections. And they can all be fully managed, monitored and remediated. To top things off, EnTelegent’s EnVision brand delivers a set of AI-driven options for administering and managing third-party provider services. The option, which is backed by EnTelegent’s support staff, can serve as a valuable resource to streamline service cost, complexity, optimization and visibility. Plus, it includes custom reporting and business intelligence tools to back existing services. Regardless of scale or need, EnTelegent Solutions believes that it has the answer for just about any demand. “We can be your easy button,” smiled Sondergaard. “The problem in the marketplace is a lot of companies sell pieces of what we’re offering. Maybe an SD-WAN or connectivity. If you need phones, there’s another group. Basically, it becomes your job to cobble all of this together. We’re giving you the whole package, if you want it.” J For more information on EnTelegent Solutions and its Small Office / WFH In-aBox products, visit www.entelegent.com/ small-office-wfh or call (800) 975-7192. By Brady Hicks PROFILE Mark Sondergaard, VP of channel sales Customize remote work technology with EnTelegent Solutions’ Small Office / WFH “In-a-Box” 9 REMOTE WORK SOLUTIONS rwsmagazine.com

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