By Martin Vilaboy What Your Teams Are Doing on Teams The rewards and risks of collaboration solution user behavior At least in some ways, Microsoft Teams, along with many other cloud-delivered unified communications and collaboration platforms, came to the rescue when mandates and lockdowns forced workforces to spread out to kitchen counters and local Wi-Fi hotspots far beyond the edge of corporate networks. For from anything new, the feature and functionalities of UCaaS (unified communications-as-a-service) solutions such as Teams were rather mature in the marketplace if not widely adopted by 2019. But the rush to enable remote exposed just about everyone to the possibilities of the “new digital workspaces” enabled by these digital collaboration tools and functionalities – a workspace without borders where digital team members could connect and spontaneously collaborate from just about anywhere. INTELLIGENCE 14 REMOTE WORK SOLUTIONS rwsmagazine.com
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