• Real-Time alerts • Remediation management • Web protection Syncro Seattle, WA 415-523-6363 www.syncromsp.com Company blurb: “Combined RMM and PSA platform including invoicing, credit card payments, help desk, customer management, automation, scripting, remote access, email marketing and more managed IT services.” Solution self-summarized: “RMM software for MSPs. Oversee your clients’ systems, client network, and client devices with ease and control. Syncro’s powerful RMM capabilities allow you to amplify and extend your expertise and efforts.” Implementation/MSP partner program: Yes Pricing Type: Monthly/Annually recurring Free Version Available: No Core RMM Features: • Backup & recovery • Deployment management • Real-time alerts • Remediation management ManageEngine Pleasanton, CA 925-924-9500 www.manageengine.com/remote-monitoring-management Company blurb: “ManageEngine crafts comprehensive IT management software with a focus on making your job easier.” RMM solution: RMM Central Solution self-summarized: “Remote monitoring and management software for MSPs.” Big name customers: RioMed, Cambrian, CJIS Solutions, SBG Services Implementation/MSP partner program: Yes Pricing Type: Annual subscription Free Version Available: Yes Recent headlines: ManageEngine announced the integration between its key and certificate lifecycle management solution and Sectigo, an identity-first security certificate authority. Core RMM Features: • Network discovery • Server management • Real-time alerting • Patch management • Remote control • MDM • Analytics & reporting • Backup & recovery • Deployment management • IT asset management • Web protection Atera New York, NY www.atera.com Company blurb: “Small and medium IT operators are the heroes behind the scenes supporting companies around the world. However, small and medium IT service providers have always been underserved. Atera was built for exactly that.” Solution self-summarized: “The allin-one RMM software that offers full visibility and control to upgrade your IT management from reactive to proactive with a single solution.” Implementation/MSP partner program: Yes Pricing Type: Per user per month Free Version Available: No Recent headlines: Atera is the first remote management company to offer an integration that automates licensing and provisioning of the Malwarebytes OneView platform. Core RMM Features: • Asset scanning • Backup & recovery • Complete activity log • IT automation • Patch management • Real-time monitoring & alterts • Remediation management • Remote maintenance • Reporting & analytics • Web protection Syxsense 949-270-1903 www.syxsense.com Company blurb: “The Syxsense family is a global leader in unified security and endpoint management.” 41 REMOTE WORK SOLUTIONS rwsmagazine.com
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