Slingshot Digital Workplace ‘Connects Everyone, Everywhere’ Software company Infragistics has introduced its Slingshot platform that streamlines companies’ workplace tech stacks by giving remote, inperson and hybrid teams a single place to collaborate, make data-driven decisions, set goals, share content and communicate within the context of the projects they’re working on. Slingshot is available as a desktop app (Mac and Windows) and mobile app (Apple App Store and Google Play) and can be accessed on any web browser at slingshotapp.io. Slingshot eliminates the obstacles and extra time teams spend switching from one app to the next to figure out where conversations happened, where content is stored, what others are working on and where they can find the data they need to make decisions. Its project management interface features native chat functionality, content-sharing and a data catalog that acts as a central location for the data that matters to an organization, so teams can make informed decisions through dashboards. Slingshot also brings the power of an integrated business intelligence (BI) machine into the daily workflow, allowing everyone within the organization to access and analyze data through the creation of visual dashboards. During its recent Work Transformation Summit, Zoom announced Zoom IQ for Sales, a product that uses AI to analyze sales meetings and deals to provide insights. According to Josh Dulberger, head of product, data and AI for the company, Zoom IQ for Sales can identify opportunities, assess risks and ultimately enable and improve sales team performance. It uses natural language processing models to process post-meeting transcripts and deal progress data, generating insights for sales reps and managers. For starters, Zoom IQ for Sales generates an engagement score that aims to capture how attentive a given customer is based on “talk-time” ratio, the lag time between responses and the number of times that the customer speaks during the call. A separate metric, the sentiment score, measures “positive” and “negative” words and phrases used in meetings. Yet another score monitors the use of filler words such as “like” and “um,” which studies show can have a negative impact on close rates. Zoom IQ for Sales also attempts to identify “good” questions by treating the length of customers’ responses as a corollary for engagement. Sales teams can feed a list of product features to Zoom IQ so the software can count the number of times each feature is mentioned during the call. Zoom last May introduced an AI-powered feature that shows highlights from recorded meetings, automatically selecting the “best” parts of meetings based on keywords from audio transcriptions. Flexibility in terms of work location and the number of days in the office is not only seen as a benefit by employees, but it’s beneficial for the organization as well, suggest findings from the Institute for Corporate Productivity (i4cp). The independent research firm found that high-performance organizations – based on revenue growth, profitability, market share and customer satisfaction – are 3X more likely to provide employees flexibility. Zoom Launches AI-powered Features for Sales Teams Flexible Goes Both Ways 252% Percent increase in weekly time spent in meetings for the average Microsoft Teams user between February 2020 and February 2022, according to anonymized data of 365 users collected by Microsoft. The findings also showed a 28% increase in afterhours work since March 2020. Source: Kurmi; Pulse As new collaboration technologies emerge and their usage by end-users is accelerated by the pandemic, does your organization have a plan in place to automate and manage those tools? 43% 56% 1% 0% Yes, we do this already No, but we are planning to in the next 12 mo ths No, and we aren’t planni g to I’m not sure $243.9M When do you expect to have a desktop as a service (DaaS) Solution fully implemented at your organization? Source: Citrix; Pulse sur vey 11% We have fully implemented a DaaS solution 25% In the next 6 months 32% In 7-12 months 15% In 13-18 months 16% In more than 18 months High-performance organizations are 3x more likely to provide employees flexibility to choose: Source: i4cp From where one works The number of days worked in a given setting Times of day work is done 25% 9% 20% 6% 17% 5% High-performance organization Low-performance organizations 9 REMOTE WORK SOLUTIONS rwsmagazine.com
RkJQdWJsaXNoZXIy NTg4Njc=