RWS_Q2_22_3

16 10 24 28 18 CONTENTS VOLUME 2 ISSUE 2 | Q2 REMOTE INTELLIGENCE 8 WFH & wellness 8 Same-day office supplies 9 A case for flexibility 9 Zoom insight for selling 10 Leadership Over Location Dispelling the myths concerning remote work, company culture and colleague collaboration By Martin Vilaboy REMOTE SECURITY 14 Bots go mobile 14 Lessons in remote support 16 Taking Credit A weak cybersecurity stance can impact your company’s credit rating, says S&P By Brady Hicks 18 A Unified Front Consolidated security could become key to peace of mind By Brady Hicks REMOTE CONTROL 22 Automating MACDs 22 Facial authentication for DaaS 23 Lessons in remote support 23 Remote desktop protocol 24 A Better SaaS Experience Managing software tools to improve worker satisfaction and retention By Bruce Christian 27 Changing the Grade PowerSchool manages the shift to remote work with workforce management By Vickie McGovern REMOTE RESOURCES 28 Employees Say Onboarding is Off Track By Martin Vilaboy 34 Battling Burnout Workplace policies must align with the unique needs of hybrid workers By Bruce Christian 38 Peace of Mind Awareness of worker mental health needs increasing post-pandemic By Bruce Christian REMOTE NETWORKS 42 The Difference an ‘A’ Makes The recent rush from SASE to SSE By Martin Vilaboy 45 Astound Broadband: A New Name for Familiar Services By Brady Hicks 46 Hybrid Meet-Me Room Product Showcase The latest tools for effective collaboration By Martin Vilaboy 6 Letter from the editor 50 Advertiser index 50 Contact RWS 4 REMOTE WORK SOLUTIONS rwsmagazine.com

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