In today’s workforce, the software as a service (SaaS) tools an organization uses could make or break employee engagement – and ultimately retention. The technology organizations provide plays a crucial role in the day-to-day employee experience. With the right equipment, the quality of experience could skyrocket. In fact, according to a recent workplace survey by contextual mobility management solutions provider Truce Software, 20.8 percent of employees say they will stick with or join an employer that provides them with the best tools for the job. Truce’s survey sought to gather information on employees’ take on what they like in their workplace technology, what deters them and what they would tell employers about how to best use it as a draw during the global talent shortage. To retain and attract employees, what are the factors that lead businesses to choose, for example, between SaaS applications such as Teams or Slack? For answers, we turned to Eric Christopher, CEO and co-founder of Zylo, a global SaaS management and optimization platform that enables companies to organize, optimize and orchestrate their software as a service. According to Christopher, the rise in remote working has caused an “explosion” in the purchase and adoption of SaaS. “SaaS tools are what kept us connected to our customers and colleagues and really what kept A Better SaaS Managing software tools to improve worker satisfaction and retention CONTROL By Bruce Christian 24 REMOTE WORK SOLUTIONS rwsmagazine.com
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