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A full 90 percent of decision makers of unified communications (UC) platforms value the time they spend managing MACDs (moves, adds, changes, deletions) in those platforms each year at $100,000 to $500,000, according to surveys by Kurmi Software and Pulse. And about three-quarter of respondents (72 percent) said they spend about 26 percent to 50 percent of their time each week managing end-user MACDs in their organization’s UC platform. So, it’s not surprising that 84 percent of UC decision makers agree that automating MACDs is critical to keep pace with the growing volume of work. What’s more, 99 percent of UC decision makers either already have a plan to automate and manage their UC tools or will in the next 12 months, showed the Kurmi survey. Accops Systems, an India-based global provider of integrated remote access products and solutions, has launched Accops BioAuth, a fingerprint and facial authentication solution with continuous user environment monitoring, enabling organizations to authenticate DaaS users no matter where they are working from. This unique solution will help data-sensitive businesses prevent identity impersonation and shoulder surfing, as well as authentication-related attacks, said the company. The facial authentication feature can be integrated with any laptops, PCs and tablets to capture a user’s face and validate it against a face template of the user pre-registered with Accops BioAuth database placed in the organization’s data center. For critical process users, Accops BioAuth can be used for continuously monitoring the users’ work environment to check for the presence of any unauthorized person or object and lock them out if need be. Moreover, Accops BioAuth’s fingerprint authentication feature provides biometric authentication for any corporate application using biometric devices from any vendors. “Ensuring security across digital workspace with a geographically distributed workforce is a major challenge for organizations today. Traditional passwords are not potent enough to secure the modern enterprise network from highly sophisticated cyberattacks,” said Vijender Yadav, CEO, Accops. “Biometric authentication is done based on ‘who the user is’, and not merely ‘what the user possesses (OTP)’ or ‘knows (password)’. So, it is inherently much more secure than other forms of authentication, including OTPbased MFA,” he explained. Unlike other DaaS providers, Accops offers an enterprise-ready remote work infrastructure with integrated ZTNA, biometric-based MFA, productivity monitoring, endpoint compliance checks, and data protection capabilities. Further, Accops DaaS comes with a flexible power management feature that automatically shuts down idle VMs, reducing expenses. Also, it can be seamlessly integrated with Linux-based thin clients and zero clients provided by Accops. CONTROL Source: Kurmi; Pulse As new collaboration technologies emerge and their usage by end-users is accelerated by the pandemic, does your organization have a plan in place to automate and manage those tools? io ate 43% 56% 1% 0% f Vendor n Strategy Yes, we do this already No, but we are planning to in the next 12 months No, and we aren’t planning to I’m not sure 17% 25% 51% 15.3M $42M $243.9M $64.7M % 30% 60% Spend When do you expect to have a desktop as a service (DaaS) Solution fully implemented at your organization? Source: Citrix; Pulse sur vey 9 59.8 11% We have fully implemented a DaaS solution 25% In the next 6 months 32% In 7-12 months 15% In 13-18 months 16% In more than 18 months High-performa ce organizations are 3x more likely to provide employees flexibility to choose: Source: i4c From where one works The number of days worked in a given setting Times of day work is done 25% 9% 20% 6% 17% 5% High-performance organization Low-performance organizations What Remote Workers Say they Need (Percent saying it’s critical) Accops Offers Facial Authentication Solution for DaaS Users $4.2B Expected size of the growth in spending on IT asset management software between the years 2021 to 2026, representing a CAGR of 6.77 percent, according to Technavio’s findings. The adoption to cloud-based asset management is expected to see the most growth, with SaaS management softw r driving much of the spending. Automating MACDs 22 REMOTE WORK SOLUTIONS rwsmagazine.com

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