clearly harder for this type of employee to build relationships with their co-workers and feel like a part of the team.” In remote settings, it also is harder for employees to understand the company’s culture and values. As a result, they may be more likely to make mistakes or misunderstand expectations. These challenges extend to managers and supervisors in providing regular feedback and support to new employees, because in a traditional office setting, supervisors can check in with employees easily, provide guidance and support and answer questions quickly. But the managers’ and supervisors’ roles shouldn’t be diminished because of the work setting. They still play an essential role in maintaining a collaborative environment by fostering communication, collaboration and teamwork. They also have a responsibility to encourage learning among remote workers. “Overall, the role of the manager or supervisor in a distributed work environment is to create an environment conducive to collaboration, communication and teamwork among remote workers, and to ensure that remote workers have the support and resources they need to succeed,” Porter said. Best tools available? Using the Zoom, Microsoft Teams and Webex platforms for training has become a norm for some organizations. But are they really the best tools available? “There are several drawbacks to learning over video conferencing platforms such as Zoom, Microsoft Teams or Webex,” Porter said. Unlike traditional video conferencing and collaboration platforms, an LMS can provide a centralized and accessible platform for employees to access training materials, track their progress and receive feedback. This can lead to improved skills and increased job satisfaction among employees. An LMS also can automate many administrative tasks associated with training, such as tracking employee progress, assigning courses and generating reports. This can free up time for managers to focus on other tasks, while helping ensure that employees, contractors and partners are trained on essential regulations, policies and procedures, reducing the risk of compliance violations. By providing a robust online platform for training, companies can reduce the cost of instructorled training, travel expenses and materials, while at the same time improving employee engagement and retention. J Rob Porter, Coso Cloud ACLYUPP4006 THE BEST CANDIDATE FOR THE JOB ISN’T ALWAYS THE TYPICAL CANDIDATE. LEARN HOW TO FIND, TRAIN AND CULTIVATE A GREAT POOL OF UNTAPPED TALENT. ACLYUPP4006_Mag_HalfPgHrz_v1b.indd 3 8/28/14 10:44 AM 27 REMOTE WORK SOLUTIONS rwsmagazine.com
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