When the work world went largely remote in 2020, OneStream Networks was there to answer the call. OneStream offers a comprehensive suite of cloud voice, UC (unified communications) and contact center services for helping collaborate with superiors, peers, partners and customers, regardless of their geographic location. In the face of ballooning demand, OneStream forged its reputation on being more effective for the remote and distributed workforce and engaging in strategic partnerships to extend that availability. “OneStream Networks offers a single-vendor solution to our partners and customers,” said Jay Guagliardo, the company’s director of marketing. “Cloud collaboration, UC and contact center tools have quickly enabled the new remote and distributed worker environment.” The differentiator, however, is its approach. Unlike traditional, internal communications tools that are frequently limited in their access to PSTN (public switched telephone network) and call-routing integration, OneStream focuses on offering a more complete, cost-effective alternative to enterprise telephony. With OneStream’s new Cloud Voice Hub, the company hopes to accomplish this and more. Cloud Voice Hub offers certified, secure, cloud-based SIP (session initiation protocol) PSTN connectivity that is designed to support all of the aforementioned services, including competitive offerings from Cisco, Microsoft, Genesys, Avaya, Zoom and NICE. “Cloud Voice Hub represents the next evolution of OneStream’s awardwinning global SIP trunking service,” noted Guagliardo, “and is purposebuilt to solve these challenges.” Among dozens of potential benefits, the release includes support for management, whether single-source, certified provider or PSTN; on-net coordinated calling; cloud-based SBC (session border control); georedundancy to promote zero outages and consolidated local PSTN across the Americas, EMEA and APAC regions. Plus, with availability in more than 200 countries, Cloud Voice Hub supports the most far-flung operations. Of course, releases such as this are just part of the reason for optimism. “The channel has been essential in guiding companies and organizations along their digital transformation journey,” said Guagliardo. “As they move off of legacy, on-premises communications and customer engagement systems, OneStream’s global Cloud Voice Hub and SD-WAN with advanced security are proven, best-in-class solutions.” In particular, OneStream’s channel program targets each member of the company’s channel community. Distributors, allies and value-added resellers alike gain access to the resources that they need to ultimately increase their customer base, establish revenue streams, extend profits and grow as a company. “Our channel-first strategy centers around helping our channel partners meet the increasing demand for cloud solutions,” he continued. “This allows mid-market, enterprise and public sector organizations to optimize employee and customer engagement. Enterprises are seeking flexibility, reliability and zero-outage performance. With OneStream, they can achieve the multiplatform global data and digital communications that they need.” In an industry that is often defined by the relationships that companies strike, OneStream believes that its own channel partner advantages are very valuable. Take, for example, the new strategic partnership with 186Kloud, among others. As a OneStream channel partner, this U.K.-based cloud and connectivity services distributor will provide access to the OneStream portfolio for more than 9,000 technology partners throughout Europe. The agreement creates a single, consolidated platform, replete with integrated cloud voice, SIP trunking, SD-WAN, cloud-based PBX, cloud UC, contact center, Teams and Meeting services. This announcement serves to cover the employee – and customer – experience across a single platform. Plus, OneStream will have a hand in joint marketing, as well as investments with its partners across the channel. “Alliances such as these should allow OneStream to lead the way,” concluded Guagliardo. “That, paired with advanced SIP and networking infrastructure, allows us to provide a single-source cloud solution in hundreds of countries, worldwide.” J For additional information on OneStream Networks, its extensive portfolio and how it can help your organization foster better communications and collaboration, visit www.onestreamnetworks.com, email sales@onestreamnetworks.com or call (800) 869-0315. By Brady Hicks INTELLIGENCE OneStream Maps Its Plan with Strategic Partnerships, Savvy Releases 34 REMOTE WORK SOLUTIONS rwsmagazine.com
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