Bandwidth Launches Duet for RingCentral

Bandwidth Inc., an enterprise communications platform and cloud-native carrier, plans to deliver early access to a new “Bring Your Own Carrier” (BYOC) solution for RingCentral Inc., a provider of global enterprise cloud communications, video meetings, collaboration and contact center solutions.

Bandwidth will extend its Duet solution to include RingCentral’s Message Video Phone (MVP) Platform, enabling large enterprise customers to move their legacy, on-premises business communications to the cloud with more flexibility and control.

“Larger companies are now embracing UCaaS, with almost 40 percent of those still on-premises planning or evaluating a cloud migration by the end of 2021,” said Irwin Lazar, president and principal analyst at research firm Metrigy. “These organizations prefer BYOC for its ability to enable easier migration, retain phone number control and call routing policy, and support broad geographic reach. Bandwidth’s Duet support for RingCentral MVP enables enterprises migrating to the cloud to realize these benefits.”

Over the past year, the shift in how and where people are working has accelerated large organizations’ plans to move their communications and infrastructure to the cloud. However, it’s a daunting task due to a mixture of different service providers, legacy infrastructure, critical integrations, and proprietary technologies.

Risks include losing functionality in highly regulated, critical capabilities areas like emergency services or disrupting day-to-day customer connections and revenue generating activities.

Bandwidth’s Duet for RingCentral enables a fully global BYOC solution for RingCentral and gives Global Fortune 2000 companies the ability to address these migration challenges by enabling enterprises to unbundle telephony from their UC platform and choosing Bandwidth as the carrier.

Duet for RingCentral uses software-driven tooling alongside the power of Bandwidth’s open cloud communications platform for real-time access to phone numbers around the world, carrier-grade SIP trunking, business text messaging and emergency services. As a result, global enterprises looking for a new UCaaS platform will be able to reduce complexity, maintain greater control, and better prepare for future scale as they move business communications to the cloud.

“Large companies are pushing ahead with digital transformation as the world evolves with people, partners and customers increasingly working from anywhere,” said Anand Eswaran, president and COO at RingCentral. “By relying on global experts such as Bandwidth and RingCentral, who have been focused on helping companies move to the cloud from the start, organizations can reduce friction and get a head start on their journey. Together our organizations have over 40 years of experience moving communications to the cloud. That’s what you need when you’re facing a big modernization project: experience coupled with capabilities.”

Moving to a cloud-based communications solution is more flexible and more cost-effective, however it must also provide advanced capabilities. For example, RingCentral provides message, video and phone services integrated with enterprise applications, and Bandwidth provides advanced emergency calling capabilities as well as a dedicated global IP voice network that reaches more than 60 countries, representing more than 90 percent of world GDP.

With this BYOC solution, enterprises get the rich feature set of the RingCentral platform as well as the powerful underlying telephony layer of the Bandwidth global network, giving businesses the best of both worlds at software speed.